Privacy Policy

Personal data we collect

Last updated: 26 September 2026.

When you use this website, request the free guide, subscribe to emails, contact us, or later purchase a product, we may collect information you choose to provide, such as your first name, email address, billing details and the content of your enquiry.

You may choose not to provide optional information. Some information is required when it is necessary to deliver a requested service, such as sending the free guide to your email address.

Questions about personal data may be sent to hello@eleanorwestmere.com.

Technical and usage data

When you visit the site, technical information such as IP address, browser and device type, referring page, pages viewed, approximate location, timestamps and interaction data may be processed automatically for security, operation, analytics and performance measurement.

Cookies and similar technologies

We may use cookies and similar technologies to keep the website functioning, understand how it is used, remember preferences and measure the effectiveness of content or campaigns. You can usually configure your browser to refuse cookies or alert you when cookies are being used. Blocking some cookies may affect parts of the site's functionality. Where consent is legally required for non-essential cookies, we will seek it before using them.

How we use your information

We use personal information only for legitimate business purposes connected with the services you request, communication with you, and operation of the website.

Provide and improve services

Information you provide helps us deliver requested resources, respond to support requests and improve the clarity and usefulness of our services.

Understand site use

Aggregated or technical information may be used to understand how visitors use the website and which resources are most useful.

Communicate with you

When you sign up through the Free Guide form, we use your email address and any first name you provide to send the guide, the automated welcome sequence and occasional Eleanor Westmere emails, as described on the form. We use systeme.io to manage the subscription and delivery.

You can unsubscribe at any time using the link in our marketing emails or by contacting hello@eleanorwestmere.com. This does not prevent essential messages needed to fulfil a separate request or purchase.

Security and retention

We use reasonable technical and organisational safeguards to protect personal information. No method of transmission or electronic storage is completely secure.

We retain personal data for as long as needed to deliver requested resources, manage your subscription, respond to enquiries and meet applicable legal obligations. After you unsubscribe, we stop marketing emails; limited records may be retained to respect your opt-out or where required by law. Data no longer needed for these purposes is deleted or anonymised.

Sharing personal information

We do not sell or rent personally identifying information. We may share information with service providers only as reasonably necessary to operate the website, deliver emails, host content, process transactions, provide analytics or comply with legal obligations; aggregated information that does not identify individuals may also be used for business analysis.

Third-party services

This website and its email functions are hosted using systeme.io, operated by ITACWT Limited in Ireland. Systeme.io states that its platform data is stored on secure AWS servers in Ireland. We may also use other providers, such as email, analytics or payment services, when necessary to operate the business. Those providers process information under their own terms and privacy policies and may operate in different jurisdictions. Links on this website may lead to external websites that we do not control. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

Your rights and policy changes

Swiss data-protection law applies to our processing, together with other mandatory data-protection laws where applicable. Where the GDPR applies, processing is based on your consent for subscribed marketing, steps needed to fulfil your requests or contracts, legal obligations, or legitimate interests in operating and securing our services, as appropriate.

Subject to applicable law, you can request access, correction, deletion, restriction, objection or data portability. You may withdraw consent at any time without affecting the lawfulness of earlier processing. Contact hello@eleanorwestmere.com; we may need to verify your identity. You can also raise concerns with the Swiss Federal Data Protection and Information Commissioner or the relevant supervisory authority in your jurisdiction.

We update this policy when our processing changes. The date at the top identifies the latest revision.

Controller and contact

Eleanor Westmere is operated by Zweng, Kobelweg 1, 9434 Au, Switzerland. Zweng is the data controller. For privacy questions or requests, contact hello@eleanorwestmere.com.

This policy explains our processing. Simply visiting the website does not constitute consent to optional tracking or marketing.

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